Below is important information regarding e-Child Care for centers, family child care providers, and approved home providers (FFN):
- Providers can check their account anytime and access reference guides and manuals on the Provider Web Portal at: http://echildcarenj.org/eccpw or by calling the provider helpline at 877-516-5776.
- E-Child Care FAQ-FCC and Approved Home Providers (PDF): Read if you are a family care provider, an approved home (FFN), or a center serving five and fewer children receiving subsidies.
- E-Child Care FAQ-Child Care Centers (PDF): Read if you are a child care center serving more than five children receiving subsidies.
- ECC Provider POS User Manual (PDF): Updated 2017.
- ECC Provider IVR User Manual (PDF): Updated 2017.
- IVR Provider Quick Reference Guide (PDF) Please refer to page two of the document if you are a family child care provider or a center with five or fewer children on a subsidy. .
- E-Child Care Description of Error Codes (PDF) Use this guide to identify ECC error codes and their solution.
- E-Child Care List of Common Error Codes (PDF) State-issued list of common error codes for the ECC system.
- POS Device Quick Reference Guide (Haitian/Creole) For centers with six or more children on subsidy. Please post to assist Haitian-Creole-speaking parents with the check-in/check-out process.
- POS Device Quick Reference Guide (English) For centers with six or more children on subsidy. Please post to assist English-speaking parents with the check-in/check-out procedure.
- POS Device Quick Reference Guide (Portuguese) For centers with six or more children on subsidy. Please post to assist Portuguese-speaking parents with the check-in/check-out process.
- POS Device Quck Reference Guide (Polish) For centers with six or more children on subsidy. Please post to assist Polish-speaking parents with the check-in/check-out process.
- POS Device Quick Reference Guide (Spanish) For centers with six or more children on subsidy. Please post to assist Spanish-speaking parents with the check-in/check-out process.
- E-Child Care Use Mandate Letter for Providers This is the official letter from the State notifying providers they must track all subsidized attendance using the new ECC system effective July 1, 2012.
- E-Child Care Provider Payment Discrepancy Form This form can be completed to report a payment discrepancy before Child Care Connection can generate an ECC manual attendance log.
- E-Child Care Discrepancy Procedure Read this letter for an explanation of the ECC Provider Payment Discrepancy Form.
- Failure to Utilize e-Child Care
- e-Child Care Provider Closure Calendar – Please submit closure calendars for the 2021-22 contract year. Calendars can be mailed, faxed (609-989-8060) or e-mailed () to Child Care Connection. The State allows for up to 22 paid closures per contract year, not to exceed five closures per month. Emergency closings will be included in the 22-day maximum.
- Provider Report of Termination of Child Care Services for Children on Subsidy
- Provider Notification Form for Non-Payment of Co-Payment
- ECC Corner – 7th Edition (June 2021)
- Department of Health Summer Youth Camp Child Care Development Fund (CCDF) Application Requirements
- New Jersey Child Care Subsidy Youth Camp Registration Form
- Summer Youth Camps – NJ Child Care Care Subsidy Program Registration Requirements
- State Instruction on Changes in Reimbursement Rates for Programs Caring for Children with Special Needs
- Child Care Assistance for Families Experiencing Homelessness: Information for Providers
- e-Child Care Contract Year 2020-21 Schedule of Payment Dates
For more information about e-Child Care, call us at 609-989-9010 or visit the State of NJ Department of Human Services website.